Website Maintenance

Do you have an existing website that needs changes or maintenance? Don’t have time to keep up with updates to your website? Need general editing and maintenance on your website? Then we’ve got the solution for you.

Our website maintenance & support services can provide you with ongoing, reliable and affordable website solutions, delivered in a timely and professional manner.Our website maintenance packages are flexible, unique, credit-based and based on our 10 years experience.A good number of organizations rely on us to keep their websites online, secure and up to date. We do just that and will never take this responsibility lightly.

Your website is your digital storefront, and for many customers, it’s the first interaction with your business. In order to impress your customers and encourage them to take the desired action, your site requires regular upkeep.We at GlobalInfo, are here to help you with your website maintenance work.Just remember, we are there when you need us.

Packages

Start-Up

NZD350/Year
  • $10/ credit
  • Valid for 12 months
  • Ideal for 3 SR per month

Intermediate

NZD630/Year
  • 9/ credit
  • Valid till 13 months of purchase on recurring plans
  • Ideal for 6 SR per month

Advance

NZD850/Year
  • $8.5/ credit
  • Valid till 15 months of purchase on recurring plans
  • Ideal for 8 SR per month

All prices exclude GST

These website maintenance packages are for our clients who have their website designed and hosted by us or have had purchased website maintenance package at least a week before your first Service Request is received. In case you have a one-off or urgent requirement, you may need to ask for a quote that is based on our hourly rates and not based on credits.

Service Request (SR)

Service request(SR) is defined as the email you sent to our support staff at support@globalinfo.co.nz asking for any of the tasks as listed below. Your Service Requests can cover huge range of tasks that includes:

  • Graphical change
  • Minor layout change (that doesn’t affect the overall look of the website)
  • Fixing errors
  • Content updating
  • Image replacements
  • Basic SEO
  • Video Embedding
  • Adding new pages
  • Updating existing Enquiry / contact forms

Credits Explained

Here is the breakdown of credits used on the assumption they are requested in the form of one Service Request (SR)

  • Updating unlimited text content on a single page: 1 credit
  • Updating unlimited testimonials without picture on a single page: 1 Credit
  • Updating unlimited testimonials with picture on a single page: 2 Credits
  • Updating unlimited FAQs on a single page: 2 credits
  • Updating unlimited links on a single page: 2 credits
  • Updating unlimited team members on a single page: 2 credits
  • Updating any number of images – 2 images per page: 2 credits
  • Updating unlimited videos on a single page: 4 credits
  • Updating unlimited upcoming events on a single page: 4 credits
  • Adding a new page to the existing look and feel: 8 credits
  • Software updates we do for you throughout the year as necessary: Free (0 credits)
  • Take weekly backup of your website: Free (0 credits)

All our plans exclude functionality updates that require code changes or changing the layout of the website. A separate quote will be sent to you prior to starting work.